General Services Manager

Sodexo Manchester, England, United Kingdom

4 days ago Be among the first 25 applicants

General Service Manager – HMRC Manchester

To provide comprehensive Technical and Soft Services management across a three-building cluster for HMRC Manchester. The role ensures that all aspects of the Technical and Soft Services contract are delivered safely, compliantly, diligently and cost-effectively. The post holder will ensure contractual obligations are embedded, operationally efficient, and consistently delivered to a high standard.

Job Introduction

• 40 hours per week
• Monday to Friday
• £42,000 – £45,000 per annum
• Eligible to UK&I Bonus Plans

What You Will Do

• Manage day-to-day FM operations across HMRC sites, ensuring safe, compliant and efficient service delivery.
• Oversee Health & Safety processes, including SOPs, risk assessments and contractor control.
• Maintain financial control, compliance records and audit readiness.
• Lead, support and develop FM staff, ensuring adequate resources and training.
• Build strong client and stakeholder relationships, representing Sodexo professionally.
• Maintain site documentation, equipment safety and adherence to quality standards.
• Drive continuous improvement and support meetings, reporting and operational planning.

What You Bring

• Proven experience in Facilities Management, ideally across both Soft and Hard Services.
• Strong leadership skills with the ability to motivate, coach, develop and manage teams.
• Excellent interpersonal and communication skills with the ability to engage effectively at all levels.
• Financially astute, with experience managing budgets and financial performance.
• Strong understanding of Health & Safety, compliance, and FM operational standards.

What We Offer

• Training and professional development opportunities.
• A supportive team environment.
• Opportunities for career progression.
• The chance to make a real impact in a visible, people-focused role.
• A friendly and supportive work environment.
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us

Join us and be part of a company that values its employees and offers real career growth opportunities.

Employer Information

Seniority level: Mid-senior level

Employment type: Full-time

Job function: Other

Industries: Facilities Services

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