Business Incident Manager

Business Incident Manager page is loaded## Business Incident Managerlocations: GBR – West Yorkshire – Leeds: GBR – London: GBR – Nottinghamshire – Nottingham – TDXtime type: Full timeposted on: Posted Todayjob requisition id: J00175890Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.This role will support Business Incident Management across the UK business, ensuring incidents are identified and escalated appropriately, the right stakeholders are engaged, incidents are contained, recovered, and control improvements are delivered.**This is a 12-month Fixed Term Contract****What you’ll do*** Conduct Business Incident Management across the UK business – including stakeholder management across all levels;* Work collaboratively to oversee Business Incident Management across the UK business – linking in with key business stakeholders as required;* Analysis of incidents to identify potential opportunities for improvement and to develop new controls and implement change;* Produce regular and accurate reporting and MI to enable decision making around control improvements;* Undertake regular RCA on business incidents, identifying opportunities for improvement;* Take an active role in the monthly Root Cause Analysis Forum;* Deputise for the Head of Business Incidents and Controls when required.**What experience you need*** Working knowledge of incident management / loss events / ITSM processes and methodologies. Note: other risk / audit experience will be considered – such as complaints management* Experience in understanding and applying risk management or controls / process improvement* Experience operating in a regulated environment**What could set you apart*** Exceptional stakeholder management skills* Strong analytical skillsWe offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.**Primary Location:**GBR-Leeds-6-WellingtonGBR-London, GBR-Nottingham**Function:**Function – Fulfillment / Operations**Schedule:**Full timeAt Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. **** We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you’d like more information on your EEO rights under the law, please view our , and . If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in and (English and Spanish).#J-18808-Ljbffr…