Role Overview
This role has been approved for advertising; however, it is being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
Eligibility
This role is open to all applicants. However, in line with Cornwall first principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust and the Integrated Care Board for Cornwall and the Isles of Scilly.
Key Responsibilities
Work across the Divisions and Directorates to ensure that high quality performance reporting governance structures are in place and adhered to.
Work across a range of specialty areas to ensure that performance reports and assurance meetings are appropriately administered, providing insights from complex data analysis to inform executives of triangulated themes (positives and concerns) that are highlighted.
Use statistical tools and techniques so that the assurance process from Ward to Trust Board is an open and transparent culture.
Work with areas where there are concerns or requirements for recovery plans and serve as a key member of the Chief Operating Officer’s office, supporting both the Chief Operating Officer and their Deputies to ensure performance accountability embraces the principle of high quality, safe services delivering high performance.
Support the Deputy Chief Operating Officer in running the performance and accountability function of the Chief Operating Officer’s office on behalf of the Trust.
Coordinate the delivery of performance and accountability structure so that executive directors can operate as inquisitive senior leaders, being assured of divisional performance, and attend Board Subcommittees and the Trust Board to provide assurance of the relevant performance indicators.
Coordinate production of reports to the Trust Board and subcommittees as required by the Chief Operating Officer.
Lead with the ambition of being the best, ensuring patients, visitors and staff experience excellent customer service in the delivery of outstanding care, eradicating delays.
Chair programmes of work that will lead to improvements in service delivery, ensuring that any business case requirements are met and appropriate governance is in place, ensuring a return on investment and that the programmes meet their objectives.
Operate an effective and transparent performance management framework which enforces clear accountability for delivery within and across the Directorate, ensuring prompt recovery of under-performance and recognising success through earned autonomy.
Prepare and provide regular performance and exception reports to the Divisional Operations Directors, Deputy Chief Operating Officers and the Chief Operating Officer.
About Royal Cornwall Hospitals NHS Trust
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Contact Information
For further details / informal visits, contact: Name: Robin Jones – Job title: Deputy Chief Operating Officer – Email address: robin.jones2@nhs.net – Telephone number: 01872 250000
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