We are looking for a confident, customer-focused team player to support the Manager with the day-to-day operational management of Public Space CCTV and Concierge services delivered from Sandwell Council’s CCTV Control Room.
The successful candidate will help ensure the effective use of resources, including time, equipment, and service infrastructure. You will also support the management and welfare of employees in line with Council policy.
Key responsibilities include supervising and monitoring the performance of Control Room Operators against established targets to ensure the effective delivery of the CCTV and Concierge service. You will be required to operate and monitor all current and future Control Room systems, ensuring full compliance with relevant operating procedures, legislation, and codes of practice.
You will also liaise with and exchange intelligence with the Police, Environmental Protection Officers, Sandwell Council Officers, and other enforcement agencies, actively promoting effective partnership working to ensure targeted and appropriate system use.
The role operates on a rotational pattern of four early and four late shifts between Monday and Friday, with working hours of 08:00–17:00 and 13:00–22:30. This pattern attracts a 10% shift allowance, resulting in a total salary range of approximately £34,000–£39,000.
For further information, please email: cctv_team@sandwell.gov.uk
Closing date: 24 April 2026
TO APPLY: Please download the application form at the bottom of this advert and send itto cctv_team@sandwell.gov.ukbefore the closing date.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your application as soon as possible. When submitting your application, please refer to the supporting documents attached.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your application.
If you have a disability and require assistance in submitting your application, please contact cctv_team@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
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