Assistant Retail Manager

Company: Salvation Army Trading Company
Apply for the Assistant Retail Manager
Location: Lichfield
Job Description:

This is a Permanent, Full time vacancy that will close in 10 days at 23:59 BST.

Job Overview

As the Assistant Manager you will be supporting the manager in the day to day running of all areas of the business. This will include receiving donations, organising collections from private houses and other locations, processing and delivering items to local shops, selling on premises or redistributing, and managing a repair and reuse service to divert unwanted goods away from landfill.

Responsibilities

The role is very hands‑on and you will respond to queries raised by customers, head office and the team. You will also be responsible for opening and closing the centre, and for recruiting and training volunteers and staff.

Qualifications

  • Resilient, supportive, caring, hands‑on and enthusiastic.
  • Positive attitude in delivering exceptional customer service.
  • Desire to make a positive change.
  • Pride in maintaining high standards for colleagues, stakeholders and yourself.
  • Adaptable and able to think on your feet.
  • Passion for developing people.
  • Interest in the environment and sustainability.
  • Engaging personality, desire to succeed and be the best you can be.

Benefits

  • Annual Leave – starting at 26 days plus bank holidays, with the ability to buy an extra week.
  • Virtual GP Service – phone and video consultations available 24/7.
  • Excellent Pension Scheme – defined contribution with company matching up to 6% and life assurance.
  • Company Sick Pay – paid from the end of probation and increases during employment.
  • Discounts – 25% discount on all original, full‑priced products sold by SATCoL.
  • Wellbeing Commitment – support for the wellbeing of our teams.

All Assistant Managers will be required to complete DBS Check.

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

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Posted: June 7th, 2026