Role: Assistant Support Worker – Robertson Street
Salary £31,554 per annum
Location: Clapham
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker we will make the best use of all your understanding, compassion and commitment
About this role…
We are looking for an Assistant Support Worker to join the Robertson Street Team.
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
- Conduct Risk Assessments, Needs Assessments and move-on plans with clients in the service.
- Liaise with external agencies and councils to ensure clients are receiving appropriate support.
- Support clients to set and achieve goals and move towards living more independent and fulfilling lives.
- Ensure the environment is safe, healthy, and reflective of our ethos.
- Be outcome focused, fostering a culture of high performance and continual improvement on your and the team’s successes.
You will be:
- Outcome focused
- Organised and efficient in your work
- Excellent at communicating, problem solving and working as part of a team.
- Passionate about supporting our service users
- Proactive and willing to get stuck in.
- Committed to developing your knowledge and skills.
As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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