Job Title
Support Worker
Job Role
Elderly & Dementia Support Worker Days
Service
Heathside and The Mews
Hours
24-36 Hours per week
Salary
£12.71 per hour
Location
Penketh, Warrington
This role is open to female applicants only. This is due to the specific needs and personal care requirements of the individual you would be supporting, who has expressed a preference for a female support worker.
About Heathside and The Mews
We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37‑bedroom residential home with a cozy and homely feel, and The Mews is our 25‑bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.
One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don’t believe in one‑size‑fits‑all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything – even down to how they like their morning routine.
A Day in the Life of an Elderly & Dementia Support Worker
In this role, your days are as varied as the individuals you care for. At the heart of our approach is person‑centered planning, tailoring support to meet the unique needs of each person in your care. Equipped with comprehensive training and the unwavering support of your team, you’ll provide a wide range of assistance, from personal care, to being a friendly presence in their day, respecting their individuality, celebrating life histories and supporting people in doing what they enjoy. Your dedication and compassionate care will create a sense of safety and comfort, empowering individuals to live their best lives.
Our Employee Benefits
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
- Training and Development: We offer access to both in‑house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you’ll receive a £150 bonus (with an additional £50 for passing the care certificate).
- Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
- Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
- Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
- Free Meals: Available to all staff working 12‑hour shifts, ensuring you stay energized with a hot or cold meal.
- Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
- Christmas Enhancement (Double Time): Enjoy double‑time pay for allocated Christmas hours worked.
- Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
- Get Paid As You Earn – With FlexEarn, you don’t have to wait for payday. WCL gives you access to a portion of your earnings as soon as you’ve worked the hours. It’s a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.
What We’re Looking For
Although previous experience would be great, it’s not essential, as all training and qualifications are provided on the job! At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You’ll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague’s unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you’re driven to transform lives, you’ll fit right in with us.
Job Description
Job Title
Support Worker
Reporting to
Service Manager
Responsible for
The People We Support
Core Values
- Supporting rights, needs, choices and dreams
- Seeing the possibility to make a difference in all that we do
- Being financially responsible and economically sustainable
- Embracing new technology and innovation
- Appreciating every colleague’s contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high‑quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
Working with Colleagues
- Mentor new colleagues during induction to support high‑quality care delivery
- Participate in supervision, observation and appraisal processes
- Provide effective communication including accurate written reports
Business Responsibilities
- Follow WCL financial procedures
- Act in line with the organisation’s environmental and sustainability principles
People We Support Responsibilities
- Help maintain a caring environment aligned with best practice, guidance and legislative requirements
- Contribute to clear and effective communication with all stakeholders
- Deliver high‑quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
- Seek and share the views and preferences of the people we support
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community, and external partners
- Understand and implement safeguarding procedures
Safeguarding
- Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
- Recognise and report safeguarding concerns appropriately
Health and Safety
- Take reasonable care of your own and others’ health and safety
- Cooperate with the employer to ensure compliance with legislation
- Avoid misuse of equipment or systems provided for safety
- Support the Service Manager in maintaining a safe environment
Data Protection
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
- Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications
Desirable: A recognised health or social care qualification
Experience
Desirable: Additional relevant training or qualifications
Essential: Evidence of wanting to professionally develop
Willingness and ability to learn
Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs
Experience working as part of a team
Technical Skills
Essential: Ability to handle basic numerical data, including simple financial information
Essential: Ability to use Microsoft Office (Word and Outlook)
Desirable: Ability to use WCL transport or own transport when required
Personal Qualities
Essential: Understanding of fairness and valuing diversity
Essential: Understanding of safeguarding vulnerable adults and the ability to recognise concerns
Essential: Ability to work positively and flexibly as part of a team
Essential: Positive values relating to disability, older people, dementia and mental health
Essential: Understanding of WCL’s key statements and how to demonstrate them
Essential: Ability to provide high‑quality support to people with learning disabilities, dementia and mental health needs
Essential: Good verbal and written communication skills
Essential: Ability to listen sensitively
Essential: Strong interpersonal skills
Essential: Ability to develop and maintain positive relationships with others
Desirable: Ability to plan, organise and prioritise tasks
Desirable: Understanding of positive, person‑centred support planning
#J-18808-Ljbffr…