Inventory Operations Specialist

We are seeking an Inventory Operations Specialist to manage Monotype’s digital asset inventory.

Responsibilities

• Upload new font assets and add incoming partner/foundry data into the PIM database, ensuring records are complete, accurate, and properly structured from the point of ingestion.
• Investigate and resolve inventory data issues by researching root causes and making accurate corrections in Monotype’s systems, primarily Enterworks Enable (PIM).
• Serve as a knowledgeable internal resource on inventory data, responding to questions from Sales and other teams about product nuances, licensing details, and data structure.
• Document and maintain Business Process Maps (BPMs) and standard operating procedures for inventory workflows.
• Identify inefficiencies in existing processes and contribute to the design and implementation of improved or automated workflows.
• Collaborate with cross‑functional stakeholders including Sales, Product, and Technology teams to align on data standards and support operational needs.
• Maintain data quality through regular audits, proactive monitoring, and issue tracking using tools such as Jira and ClickUp.
• Contribute to a culture of continuous improvement by surfacing patterns in data issues and recommending systemic solutions.

Qualifications

• 2–4 years of experience in inventory operations, data management, digital asset management, or a related field.
• Strong attention to detail with a track record of maintaining high data accuracy.
• Ability to communicate clearly with non‑technical stakeholders and explain complex inventory information in plain language.
• Experience working with PIM, DAM, or similar product/asset data systems.
• Proficiency with Excel for data analysis and management tasks.
• Experience using project management tools such as Jira or ClickUp.
• Familiarity with Salesforce, Zendesk, or similar CRM platforms.
• Experience with process automation concepts or tools, such as creating Business Process Maps (BPMs) and process documentation.
• Experience with Enterworks Enable or a comparable PIM system.
• Experience utilizing AI to automate processes or improve quality.

Benefits

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive commercial medical insurance coverage.
• Competitive compensation with corporate bonus program and uncapped commission for quota‑carrying sales.
• A creative, innovative, and global working environment.
• Highly engaged Events Committee and Reward & Recognition Programs, including President’s Club.
• Professional onboarding program, robust targeted training for the sales function.
• Development and advancement opportunities with high internal mobility.
• Great pension scheme to save for your future.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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