Remote – Sunderland40 hours – Permanent
A bit about the role ✨
We have a great opportunity for a Senior Risk Specialist to join our Customer Risk Team.
This is a brilliant step up for someone who’s confident leading complex investigations and ready to have real impact. You’ll take ownership of high risk cases, oversee Enhanced Due Diligence reviews, support fraud investigations, and act as a go to person within the team for escalations and guidance.
You’ll also play a key role in strengthening how we do things, mentoring others and helping us continue to build a best in class risk framework that keeps our players and our business safe.
What You’ll Be Doing
- Lead and oversee EDD reviews including source of funds and wealth checks, PEP and sanctions screening, affordability reviews, and adverse media analysis.
- Investigate complex accounts flagged through monitoring, behavioural alerts, or frontline referrals.
- Make clear, well evidenced decisions in line with UKGC LCCP, POCA, and the Money Laundering Regulations.
- Act as an escalation point for SGR teams and the MLRO on more complex cases.
- Support investigations into fraud risks such as account takeovers, identity theft, bonus abuse, and payment fraud.
- Spot trends, share insight, and help strengthen our controls and processes.
- Coach and support junior team members, raising the bar on documentation and investigation standards.
