This is a fantastic opportunity to step right into the heart of our operation, representing Thames Water out in the field and playing a vital role in safeguarding the quality of our water. Every year, we carry out over 500,000 checks on samples taken from treatment centres, reservoirs, and across our network – all to ensure the water reaching our customers’ taps is clean, safe, and of the highest standard.
If you want a role where your work genuinely matters and your contribution is felt across entire communities, this is your chance to make a real difference.
Responsibilities
- On the move a lot, travelling between different customers and sites, working as part of a lively team covering quite a large area.
- Testing water samples in domestic homes and businesses.
- Overseeing the management of sampling records and maintenance of sampling equipment to ensure they are kept to industry standards.
- Assisting with investigating supply issues or customer complaints now and again.
Qualifications
- Experience driving and confidence in a medium‑size vehicle in busy areas with high volume of traffic.
- Customer‑facing experience and comfort visiting domestic houses and businesses.
- Clean manual driving licence.
- Good at planning routes, organised and able to set up the day and work independently.
- Familiar with the water industry is a plus, but not required.
- Good computer literacy and attention to detail; technical role with detailed procedures.
Benefits
- Competitive starting salary of £29,349 per annum.
- Use of a company van for business purposes.
- Annual leave – 24 days holiday per year, increasing to 28 with length of service (plus bank holidays).
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous pension scheme through AON.
- Access to many health and wellbeing benefits – annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
Disability Confident – A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
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