Import Clerk
Solihull
Full‑Time (Including Rotational Sundays)
£26,000 – £30,000 per annum
We are looking for a proactive and detail‑oriented Import Clerk to join our growing team in Solihull. This role involves managing the full import process from initial quotation through to final invoicing, ensuring shipments are handled efficiently, compliantly, and delivered on time.
Key Skills & Experience
- Experience using CDS to complete import customs clearances
- Previous experience with ASM Sequoia is advantageous, but not essential
- Strong organisational and communication skills
- Ability to manage multiple shipments and deadlines effectively
Key Responsibilities
Documentation & Compliance
Prepare, review, and process all import documentation, including air waybills, commercial invoices, and certificates of origin. Ensure all shipments comply with customs regulations and relevant tax requirements.
Customs Clearance
Coordinate customs clearance activities to ensure the smooth and timely release of goods. Manage Duty and VAT payments where required.
Freight Coordination
Work closely with our global network and transport providers to arrange freight movements from the shipper through to final delivery at the customer’s premises.
Customer Service
Act as the main point of contact for customers, providing regular shipment updates and resolving any issues or delays promptly and professionally.
Administration
Create and maintain accurate job files, prepare quotations and invoices, and ensure all records and documentation are up to date.
About You
- Excellent attention to detail
- Strong administrative and organisational abilities
- Confident communicator with good customer service skills
- Knowledge of import procedures and customs regulations
- Able to work efficiently in a fast‑paced environment
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