Lead Observability Engineer

Senior / Lead Observability & Cloud Infrastructure Engineer

We are seeking an experienced Senior / Lead Observability & Cloud Infrastructure Engineer to join a large-scale digital transformation programme. The successful candidate will play a key role in designing, implementing and enhancing observability capabilities across modern cloud‑native platforms, with a particular focus on Dynatrace.

This position requires a strong blend of hands‑on observability expertise, AWS infrastructure knowledge, and experience supporting distributed microservice‑based applications running in containerised environments.

Key Responsibilities

• Lead the design, implementation and optimisation of Dynatrace monitoring solutions across complex cloud environments.
• Configure and maintain dashboards, alerting frameworks and end‑to‑end observability for customer‑facing digital services.
• Implement Dynatrace instrumentation and monitoring across cloud infrastructure, APIs, microservices, containers and databases.
• Work closely with engineering, platform and operations teams to improve service visibility and operational resilience.
• Analyse and troubleshoot performance, availability and reliability issues across distributed systems.
• Support the adoption of observability best practices and drive continuous improvement initiatives.
• Design and implement proactive alerting strategies to reduce incident impact and improve service reliability.
• Document monitoring architectures, operational procedures and technical solutions.

Required Experience

• Strong hands‑on experience implementing and administering Dynatrace in enterprise‑scale environments.
• Experience deploying and configuring Dynatrace monitoring, dashboarding, alerting and integrations.
• Strong AWS cloud experience including services such as:
  • EC2
  • ECS
  • EKS
  • Lambda
  • S3
  • RDS
  • IAM
  • VPC
  • CloudFormation
• Strong understanding of cloud‑native and microservice‑based architectures.
• Experience working with container technologies including Docker, ECS and/or Kubernetes.
• Strong troubleshooting and root cause analysis skills within distributed environments.
• Experience with monitoring and observability tooling such as Dynatrace, CloudWatch and related platforms.
• Knowledge of Infrastructure as Code and automation tooling including CloudFormation and/or Terraform.
• Experience working within DevOps, Platform Engineering or Site Reliability Engineering environments.
• Experience within large‑scale enterprise or consultancy‑led environments.
• Knowledge of CI/CD pipelines and deployment automation.
• Experience defining service‑level objectives (SLOs), KPIs and operational metrics.
• Exposure to additional observability or APM platforms such as Datadog, AppDynamics, New Relic or Splunk.

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