The closing date is 15 June 2026
Paediatric Diabetes Family Support Worker
We’re looking for motivated individuals to join our Paediatric Diabetes Team, supporting children and young people across hospital and community settings. You will play a key role in delivering specialist care, helping families implement and manage diabetes technology, and providing hands‑on support in clinics, schools, and homes.
This vacancy is for a Family Support Worker on each site – Doncaster and Bassetlaw – both on a fixed‑term basis.
Strong IT skills and experience in paediatric care are essential, along with the ability to communicate effectively—especially in languages spoken within the local community. You will assist with device downloads, troubleshoot tech issues, and help set up drop‑in clinics. Your work will also involve supporting emotional and social development through therapeutic activities.
This role requires excellent communication, sound judgement, and the ability to work across professional boundaries to educate and empower families throughout their diabetes journey.
Main duties of the job
The post holder will work closely with children and young people, helping them actively engage with their diabetes care. This role involves working across both hospital and community settings, offering personalised support to patients and their families.
A key part of the role is to motivate and empower children, parents and carers to improve their health and wellbeing. You will identify families from low‑income areas who are not currently on CGM or pump technology, work with the CYA and their families to find creative solutions to remove barriers, and help reduce health inequalities and improve outcomes for children and young adults with diabetes.
In clinic, the post holder will assist with downloading insulin pumps and other diabetes technology, providing timely feedback on any issues or concerns to support effective care and decision‑making.
About us
DBTH is one of Yorkshire’s leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people, including:
- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice schemes
- Discounts on restaurants, getaways, shopping and finance through external providers
Person Specification
Qualifications & Training
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths, NVQ Level 2 or 3 in Care or equivalent
- Full UK driving licence and access to own vehicle for work
- Evidence of recent learning or development in health
Knowledge & Experience
- Significant experience of working with children, young adults and families
- Experience in designing and running a range of patient engagement activities
- Experience as a diabetes family support worker
- Experience working with children, young people or families in health, social care or community settings
- Knowledge of paediatric diabetes technology
Personal Attributes & Skills
- Good verbal communication skills with colleagues, parents and children & young adults
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
£28,392 to £31,157 a year (Pro Rata Per Annum)
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