Sales Executive – Luxury Jewellery Maison

Executive Sales Associate – High Jewellery Maison

We are seeking a refined and commercially driven Executive Sales Associate to join a leading French High Jewellery Maison within its prestigious London department store location.

This is a client-facing role at the heart of one of the world’s most iconic luxury destinations, where heritage, craftsmanship, and modern elegance converge. You will act as a true brand ambassador, delivering an exceptional client experience while driving strong commercial performance in a highly competitive environment.

Key Responsibilities

Sales & Performance

• Deliver outstanding, personalised client experiences that translate into strong sales conversion and long-term loyalty
• Build deep product expertise to confidently communicate craftsmanship, heritage, and design storytelling
• Consistently achieve and exceed sales targets through cross-selling, upselling, and tailored styling recommendations
• Represent the Maison with precision, following established selling ceremonies and luxury service standards
• Maintain accurate sales records and ensure full compliance with operational guidelines

Client Development & CRM

• Develop and nurture long-term client relationships through proactive outreach and bespoke service
• Leverage CRM tools to track client preferences, key milestones, and purchase behaviour
• Identify new business opportunities and actively contribute to growing the boutique’s client base
• Create memorable, appointment-led experiences that reinforce loyalty and brand affinity

Retail Excellence

• Support day-to-day boutique operations, ensuring seamless client journey execution
• Contribute to visual merchandising standards, stock management, and operational excellence
• Maintain strict adherence to compliance, security, and brand guidelines at all times

Candidate Profile

• Proven experience in luxury retail, ideally within fine jewellery, watches, or high-end fashion
• Strong track record of exceeding sales targets in a clienteling-led environment
• Confident storyteller with the ability to convey heritage, craftsmanship, and product value
• Highly skilled in CRM usage and relationship management
• Fluent English required; additional languages are an advantage
• Professional, resilient, and highly adaptable in a fast-paced flagship environment
• Naturally polished, with strong interpersonal presence and commercial awareness

#J-18808-Ljbffr…