Customer Service Co-ordinator – Vehicle Leasing Solutions

Salary: £25,000 (38 hours)

Location: Bradford, West Yorkshire

Are you organized, detail-oriented, and ready to grow your skills in a supportive, professional environment? We’re looking for a Customer Service Coordinator to join our Corporate Account Management team. In this role you’ll provide essential support to Account Executives and help ensure our customers enjoy a smooth, high-quality experience every step of the way.

Responsibilities

• Providing essential day-to-day support to the Account Management team, keeping systems and records accurate and up to date.
• Managing shared inboxes efficiently, ensuring queries are prioritised, tracked, and resolved quickly.
• Preparing data, quotations and reports that help deliver an outstanding customer experience.
• Coordinating vehicle orders across internal teams and partners to ensure everything runs smoothly and accurately.
• Collaborating with colleagues to resolve queries, share updates and keep processes seamless.
• Contributing to customer satisfaction and loyalty by delivering reliable, behind-the-scenes support that makes a real difference.

Qualifications

• Strong organisation and administration skills with excellent attention to detail.
• A positive, professional approach and willingness to learn.
• Good communication skills, comfortable working collaboratively across teams.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• A proactive, adaptable team player who takes pride in supporting customer success.

Benefits

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident employer.

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