Fawsley Hall Hotel & Spa
Location: Fawsley, Northamptonshire, NN11 3BA
Salary: Starting at £14.30 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7 | 30 hours per week – Morning shifts
We are currently seeking a knowledgeable and enthusiastic Food & Beverage Supervisor at Fawsley Hall Hotel & Spa, part of Hand Picked Hotels.
Responsibilities
As a Food & Beverage Supervisor, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and operated to the highest standards. You will oversee the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and premium food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. You will confidently support the team on the floor, assist with service supervision, and help uphold our reputation for outstanding hospitality and quality service.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 30 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.
Qualifications
- Proactive and enthusiastic with a willing attitude, welcoming and friendly nature.
- Passion and pride in delivering exceptional, high‑quality, personalized service to ensure guests have memorable experiences.
- Previous food and beverage experience in a supervisory role, with confidence to lead and inspire a team while also working independently in a fast‑paced, busy hospitality environment.
Benefits
- A competitive hourly rate of £14.30 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (restrictions apply at some venues).
- Free onsite parking.
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and wellbeing platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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