Employer Epsom and St Helier University Hospitals NHS Trust Employer type NHS Site Epsom Hospital Town Epsom Salary £30,630 – £32,346 pa incl HCAS Outer pro rata Salary period Yearly Closing 21/06/2026 23:59
Band 3
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required.
To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally.
The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday – Friday.
Main duties of the job
We have a vacancy for self motivated and hard working individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital
The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone.
The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills.
Experience of appointment booking and reception duties is desirable although full training will be given
The role is interesting and varied and candidates must be keen to learn, enjoy a challenge and have the ability to work collaboratively in a large team.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person specification
Qualifications
- Good level of general education
Experience
- Ability to communicate effectively with all levels of staff, professionals & patients
- Experience of dealing with public
Knowledge
- Basic keyboard skills
- Good organisational skills
- Ability to work methodically
- Ability to use own initiative
- Be able to maintain confidentiality
- Good telephone manner
- Experience with Soliton
- Experience with IPM
- Ability to work without supervision
Personal
- Ability to work as part of a team
- Ability to work under pressure
- Flexible approach to duties
- Willing to learn new procedures
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