Salary: £25,178 (annual). Fully funded qualification and comprehensive on‑the‑job training.
Full‑time position (36 hours a week) based in Cardiff Bay.
Role
You will join the Commercial Department as an Apprentice. Your core responsibilities include providing administration support to your colleagues, helping deliver an excellent service to our customers in the Customer Service and Policy Support Department. You will work with friendly and experienced colleagues who will teach you key skills such as organisation, administration, customer service, teamwork and the ability to work in a fast‑paced environment. As your skills and confidence grow, you will take on more responsibilities preparing you for further roles within the business upon completion of the apprenticeship.
What you will learn
- How credit insurance works.
- How your role fits into the wider business and the value you can add.
- How to engage with customers and build fulfilling long‑term relationships.
- Completion of a fully funded Business Administration qualification delivered by ALS Training.
Benefits
- A dynamic, international and challenging work environment.
- Comprehensive on‑the‑job training.
- Fully funded qualification and support towards your studies.
- Good career progression opportunities.
- Experience of working in an international company.
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.
- Challenging tasks with individual development and training opportunities.
- Sports and social club organising events throughout the year.
- On‑site gym, subsidised restaurant, coffee shop and games room.
- Monthly wellbeing hour.
- Employee Assistance Programme.
Qualifications
- Positive attitude and ability to work collaboratively with colleagues.
- Desire to exceed customer expectations and willingness to learn new skills.
- A Level qualification and IT literacy (basic Microsoft packages such as Excel, Word, Outlook).
- Desirable: customer service/administration experience (not essential).
- Eligibility for Level 3 Business Administration course: minimum of 5 GCSE passes, including Maths and English.
Equal Opportunities
The success of our organisation stands with the quality of our people and the ideas they have. Diversity is extremely important to Atradius; we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
Contact
Elan BOOTH, Human Resources – email: Elan.Booth@atradius.com.
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