Practice Business Manager

£55,000.00 to £65,000.00 per year, £55000.00 – £65000.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

01/04/2026

About this job

• Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.
• Oversee the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.
• Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
• Ensure employment law and legislation is adhered to.
• Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.
• Provide support and advice to the partnership and keep them updated on practice matters.
• Keep up to date with developments and changes within primary care.
• Manage payroll and pensions, ensuring accurate reporting and submissions.
• Work closely with the Partners on financial planning, budget setting and forecasting.
• Ensure the practice explores all opportunities to maximise income and reduce expenditure.
• Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.
• Oversee the significant event and complaints processes, in line with current legislation and guidance.
• Manage contracts and maintenance for services and equipment.
• Oversee the review and update of all practice policies and procedures.
• Lead and coordinate projects within the practice.
• Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).
• Coordinate the practice development plan and business continuity plan.
• Produce business cases for new services and provide project management, as required.
• Ensure on-going CQC compliance.
• Ensure the practice maintains compliance with its NHSE contractual obligations.
• Provide advice and support to the staff and the partnership to ensure effective team working.
• Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.
• Facilitate partners and practice meetings and maintain an up-to-date action plan.
• Support the management of the Patient Participation Group.
• Manage estates and facilities, including health and safety aspects and risk assessments.

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