Location: London / South East (multi-site)
Salary: Competitive – depending on experience
Shift Pattern: Monday–Friday
Houston & Hawkes are seeking a highly organised and proactive Operations Support Manager to support our operations teams across multiple client sites. This role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys working across a variety of locations.
Working closely with our Operations Managers and General Managers, you will play an important role in supporting the day-to-day running of sites, ensuring operational standards are maintained and teams are fully supported.
This is an excellent opportunity to join a business recognised as one of the best companies to work for in hospitality, offering exposure to premium corporate environments and genuine opportunities for development.
Key Responsibilities
- Supporting Operations Managers and General Managers across multiple sites
- Providing operational support during busy periods, new openings and team absences
- Ensuring consistent standards of food, service and presentation across sites
- Supporting teams with hospitality and service delivery
- Assisting with training and operational improvements
- Building strong relationships with site teams and clients
Requirements
- Previous experience within hospitality operations or contract catering
- Strong organisational and communication skills
- Ability to work across multiple locations
- Proactive and hands‑on approach
- Full UK driving licence and access to your own vehicle
Additional Benefits
- Free meals at work
- Employee Assistance Programme
- Life assurance at two times salary
- Annual company Christmas and summer parties
- Recognition schemes and people awards
- Enhanced maternity, paternity and adoption leave
- Day off on your birthday
- Referral bonuses
- Training and development opportunities
Who We Are
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, recognised as one of the best companies to work for in hospitality and a certified B Corp.
Job Overview
Job Title
Operations Support Manager
Employment Type
Permanent
Travel, Leisure, Tourism and Hospitality
Location
Industry
Travel, Leisure, Tourism and Hospitality
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