Do you thrive on delivering outstanding customer service?
Are you a natural people person?
The important stuff:
Free health club membership (T&Cs apply)Discounts across The QHotels CollectionFamily & Friends discounts in hotels across The QHotels CollectionSupport with training & professional qualifications, including course fees!Various learning & development availableAccess to an Employee Assistance Program – Hospitality ActionRefer a friend schemeFREE parkingAND … much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties. Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
Passion for customer serviceHave worked in a customer facing roleConflict resolution experienceAbility to work under pressureand multi-taskStrong time management and organisational skills
Curious to find out more?
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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