IT Service Delivery Manager – Microsoft & ITIL Expert

A leading global professional services firm is seeking a Service Delivery Manager in Birmingham. The role demands a minimum of 5 years’ experience in managing customer service contracts, particularly in IT Support and Managed Services. Applicants should possess strong communication, problem-solving skills, and an ability to influence at all levels. ITIL certification and experience in Microsoft Technology are required for this position, which offers a chance to enhance service relationships and improve processes.#J-18808-Ljbffr…