Customer Service & Transport Coordinator

Customer Service & Transport Coordinator  Location: LutterworthHours: Full-time, Monday – Friday, 07:00 – 15:00  We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.  Key Responsibilities: Respond to customer queries via email and phone promptly and professionallyResolve issues by liaising with internal and external teamsBook and manage transport jobs efficientlyChase Proof of Deliveries (PODs) to ensure timely recordsMaintain and administer the Transport Management System (TMS)Generate customer reports using Excel and Power BI   What We’re Looking For: Strong communication and problem-solving skillsOrganised and able to manage multiple tasks simultaneouslyProficient in Microsoft Excel, with experience in Power BI a plusPrevious experience in customer service or transport coordination is desirable   Why Join Us: Daytime hours, Monday to Friday – great work-life balanceFriendly and supportive office environmentOpportunity to develop your skills in transport management and reporting   If you are a reliable, detail-oriented individual who enjoys working in a dynamic office environment, we would love to hear from you!  Apply now and become a key part of our team in Lutterworth….