Human Factors Consultant (All Levels)

Human Factors Consultant (All Levels)

WSP is looking for a Human Factors Consultant for the UK & Ireland. This role supports rail projects across a range of stages, from concept through to operation, bringing human‑centred design, ergonomics, and usability expertise to our teams.

Responsibilities

• Undertake usability evaluations in line with Human Factors standards for equipment, layout and HMIs to demonstrate systems support operators to perform tasks efficiently.
• Conduct project ergonomics surveys, including observing current railway signalling tasks, level crossing control, measuring operational workload, impact assessments, training needs analysis and presenting data to inform design activities.
• Produce Concepts of Operations to support new or modified station/depot design, conduct access & maintenance assessments, room layout and workstation design including control room design.
• Work with project teams to assess accessibility and design for inclusion.
• Elicit ergonomics requirements and collaborate with teams to deliver user needs.
• Provide specialist ergonomic assessments (task analysis, situation awareness, workload), operational concepts and plans, maintenance concepts and plans, customer experience strategies, staff recruitment and training strategies.
• Collaborate within multi‑discipline project teams and support RAG team‑led work.

Qualifications

• Degree or equivalent in a relevant discipline or equivalent experience.
• Experience applying ergonomics techniques and processes in the rail industry.
• Knowledge of railway industry, infrastructure and operational roles.
• Previous human factors experience.
• Membership of the Chartered Institute of Ergonomics and Human Factors (preferably working towards chartership).
• Experience managing and growing a team (if applicable).

Benefits

• Hybrid working – two days a week from home with modern office collaboration.
• Inclusive culture that celebrates diversity and offers support via employee resource groups.
• Health & wellbeing support, including virtual GP service, gymflex scheme, menopause support package and reasonable workplace adjustments.
• Flexible working arrangements, part‑time options, additional leave purchases and flexible bank holiday entitlement.
• Career development opportunities, mentoring, training and support for Chartership.

Equality, Diversity & Inclusion

WSP welcomes applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy, maternity, paternity or any other protected characteristic. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria and can provide workplace adjustments where required.

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