Contact Centre Leader – Hybrid Omni-Channel Growth

Hastings Direct is seeking a Contact Centre Leader to run the Home operation across New Business, Customer Services and Renewals. This hybrid role covers Leicester or Bexhill and requires a track record of delivering performance in a fast-paced, omni-channel contact centre.

You will coach teams, drive improvements, partner with outsource partners, and help shape a high-performing culture as the business scales to be the best digital insurer.

#J-18808-Ljbffr…