Senior Account Manager – Dreams Video Productions, Leeds (Hybrid) – Full time (35 hours). Employment type: Contract. Seniority: Mid‑Senior level.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Overview
We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day‑to‑day delivery of integrated campaigns across the agency. Our Senior Account Managers are at the heart of our client partnerships. In this role, you’ll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in‑house experts across strategy, content, PPC, SEO, Paid Social, and beyond.
Responsibilities
We’re looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You’ll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally. You’ll help clients succeed through a full‑funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you’ll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day‑to‑day delivery and broader campaign impact.
Key Accountabilities
- 3–4 years experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high‑level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery.
- At least 2 years experience working directly on creative, digital, and UX projects. You’ll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects.
- Willingness to get stuck in – supporting all levels within the team, managing day‑to‑day client relationships, and handling digital projects and retained accounts.
- Previous experience working within an integrated agency (or client‑side). You’ll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients.
- Strong evidence of building relationships with clients, suppliers, and colleagues. Our Senior Account Managers are critical to the success of our client/agency relationship and look to strike an amazing balance between client and agency to ensure we provide best‑in‑class client service.
- Numerate and financially aware, attention to detail and the person responsible for ensuring your accounts commercials are all in place, dotting the Is and crossing the Ts.
- Great people skills; flex from brainstorming ideas with the internal team, taking briefs from clients and troubleshooting natural glitches and conflicts that occur.
- Confident in presenting – be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results, you’ll have some PowerPoint wizardry and presentation experience under your belt.
- Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the clients expectations on deliverables throughout a projects process.
Why work at Jaywing?
Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa.
With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Currys Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years.
Internal stakeholders
- An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the clients business and strategically help them shape their full funnel approach.
Employment details
Location: Leeds (Hybrid). xwzovoh The role is based in our Leeds office, with flexibility around when you come in – we typically aim for three days a week together.
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