Job Summary Sales Executive Local Authority no called calling
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We’re looking for a proactive and customer-focused Sales Consultant to join our team and help drive the success of our new homes developments. Reporting to the Sales Manager, you’ll play a key role in achieving sales targets while delivering an exceptional customer experience that reflects our HEART values.
Based primarily in our Sales & Marketing Suite on‑site – with occasional time at our Farringdon head office – you’ll guide customers through the home‑buying journey, manage enquiries, host viewings, and ensure all sales activity is compliant, accurate, and professionally delivered.
Key Responsibilities Sales Executive
- Provide outstanding customer service and support buyers through the full sales process.
- Convert enquiries into viewings and sales, ensuring all leads are qualified effectively.
- Host property viewings, open days, and off‑plan appointments while maintaining high H&S standards.
- Collaborate with financial advisors to ensure customer affordability and compliance with funding requirements.
- Maintain accurate CRM records and produce regular sales performance reports.
- Monitor local competition and customer feedback to support ongoing sales strategy improvements.
- Ensure marketing suites and sales offices are well presented and risk‑assessed.
- Build strong relationships with internal teams, external partners, and stakeholders.
- Stay up to date with relevant legislation, policy changes, and Capital Funding Guide requirements.
- Act as a brand ambassador at events, on social media, and in all customer interactions.
- Support colleagues when needed and contribute to wider departmental goals.
What You’ll Bring Sales Executive
- Knowledge of mortgage applications, conveyancing, and the sales process from reservation to exchange.
- Understanding of common barriers to exchange and how to overcome them.
- Strong customer service, communication, and organisational skills.
- Ability to manage multiple tasks, maintain accurate records, and work confidently with stakeholders. xwzovoh
- A proactive approach to personal development and staying current with industry changes.
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