Front of House Supervisor
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Are you passionate about great service and leading by example?
We’re looking for an enthusiastic and hands‑on Front of House Supervisor to join our friendly team at The Knot Inn, a welcoming country pub in the heart of Rushton Spencer.
About The Knot Inn
The Knot Inn is a traditional countryside pub known for its warm atmosphere, freshly prepared food and excellent selection of drinks. We’re proud to offer relaxed dining, a friendly welcome and a strong sense of community.
The Role
As Front of House Supervisor you’ll play a key part in ensuring every guest enjoys an exceptional experience. You’ll lead shifts, support the front‑of‑house team and work closely with the management team to maintain our high standards.
Your Main Responsibilities
- Supervising front‑of‑house operations during busy service periods
- Delivering excellent customer service and setting a positive example for the team
- Supporting staff training, stock control and cash handling
- Ensuring the dining and bar areas are clean, organised and welcoming
- Assisting management with day‑to‑day operations, administration and team coordination
About You
- Friendly, confident, and guest‑focused
- Experienced in restaurant, bar, or pub service (supervisory experience is a bonus)
- A natural leader who enjoys motivating and supporting others
- Organised and proactive, with a keen eye for detail
- Flexible to work evenings, weekends and bank holidays as part of a rota
- Part‑time or full‑time, permanent, 40 hours per week; willing to work 5 days out of 7 including weekends and bank holidays
- Open to a TOIL system to ensure good work‑life balance
What We Offer
- A rewarding experience – working as part of a friendly, award‑winning team
- Variety – no two days are ever the same
- Supportive, family‑run company culture that cares about its team
- Career progression as the company grows
- Flexible working days xwzovoh and hours (no work on Christmas Day or Boxing Day)
- Staff events to celebrate success
- Guest experience – overnight stay at the farm to experience our rooms
- Discounts on tickets and products
- Staff referral scheme – rewards for bringing new team players
- Competitive salary
- TOIL system for extra hours worked
- Life and permanent health insurance (after qualifying period)
- Pension scheme
- 28 days holiday (including bank holidays; pro‑rated for part‑time), increasing to a maximum of 33 days
- Reward programmes recognising long‑term service
- Free car parking
REF‑225 571
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