Credit Controller

Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting‑edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Responsibilities

• Credit Controlling a designated trade debtor ledger by way of verbal and written communication, against a personal cash collection target
• Effective management of FSCM system, adhering to best practice guidelines
• Facilitating debtor payment to agreed terms, taking actions to address late payment, through effective and timely management of FSCM
• Reconciling accounts on a monthly, termly and annual basis
• Ensuring timely and accurate allocation of all payments received on designated ledgers
• Attending monthly reviews with the Regional Managing Director and Financial Controller to highlight debt risks and opportunities
• Ensuring accurate client details are maintained on the sales ledger including diary notes and that accounts are regularly reconciled and updated
• Ensuring that credit control best practice standards are adhered to
• Working towards monthly individual objectives, to reduce overdue debt
• Reviewing the ledger with the Credit Control Team Manager monthly to highlight risks, concerns and opportunities
• Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness themselves, their team and the Credit Control Department
• Providing detailed information to facilitate timely completion of Debt Reporting in preparation of Executive Weekly Meeting
• You will ensure the health and safety of all colleagues within the business and report any incidents via the approved company processes

Qualifications

• Excellent verbal and written communication skills
• Minimum 1 years’ experience in a customer‑related position
• Clear, focused and driven to achieve cash collection targets
• Excellent customer services skills with a proven track record
• Ability to work on own initiative
• Solution orientated with good problem‑solving skills
• Advanced competency with MS Excel
• Demonstrated flexibility and a strong commitment to achieving results, including the willingness to work outside standard office hours when required
• Previous experience in a Credit Control role gained within a fast‑paced organization
• A positive outlook, always displaying a can‑do approach to all work matters
• Determined to succeed and flourish during times of change.

Benefits

• 25 days holiday excluding Bank Holiday’s Leave Year runs from April 1 to March 31
• Sick Pay (3 paid Days in a 12-month period)
• Employee discounts – Perk Box
• Access to training platform for PD – Lex
• Pension – employer contribution 3% employee contribution 5% – total 8% of designated banding

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