Customer Information Security Manager

Responsibilities

• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for allocated customers
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in allocated customers
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts
• Promote awareness of security issues and risks
• Support Lead CISM’s, ensuring security plans align to support customer obligations and needs.
• Support Lead CISM’s, proactively identifying and reducing account cybersecurity risks.
• Assure Computacenter-managed 3rd parties and ISPs deliver in line with the Security Management Plan
• Carry out contractual security compliance reviews on a regular basis
• Promote adoption of cybersecurity policies and initiatives that improve security maturity
• Manage overall customer expectations in a complex environment.

Requirements

• More than 2 years of professional experience in an Information Security/Cyber Security function in an international environment
• Completed university degree or comparable education/business experience
• CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.
• Information security Governance and Management SECTION A (3).
• Information Risk management SECTION B3 (4).
• Secure Operations Management SECTION E1 (3).
• Management, Leadership, Business and Communications SECTION J (3).
• English language level B2 (according to the Common European Framework of Languages) or comparable
• CISM and CRISC certification.

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