Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs

Customer Service Advisor

Location: Outskirts of Burgess Hill

Working pattern: 4 days in the office, 1 day remote

Salary: £29,000 per annum

Benefits: On-site parking

The Role

As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.

Key Responsibilities

• Handling customer enquiries via phone and email
• Managing and resolving customer complaints with professionalism and empathy
• Conducting investigations into customer issues and providing clear outcomes
• Completing accurate administration and maintaining detailed records
• Carrying out follow ups to ensure customer satisfaction and resolution
• Working collaboratively with internal teams to resolve complex queries

About You

• Previous experience in customer service, call centre or office support roles
• Strong communication and problem‑solving skills
• Ability to handle complaints and situations confidently
• Highly organised with excellent attention to detail
• A driver with access to a vehicle due to location

What’s on Offer

• Salary of £29,000
• On‑site parking
• Supportive and friendly team environment
• Opportunity to develop within a growing business

Office Angels is an equal‑opportunity employer.

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