Customer Operations Admin

Customer Operations Admin

Location: Ipswich

Contract Type: Initial 3 months

Hourly Rate: £12.71

What You’ll Do

• Utilizing the CRM system to cleanse accounts and manage work lists effectively.
• Updating customer contact information and raising requests for site visits.
• Communicating with customers and third‑party agencies via email and telephone.
• Collaborating closely with the Metering team to enhance overall customer service.

What We’re Looking For

• Customer Service Skills: A passion for helping others and providing top‑notch service.
• CRM Experience: Familiarity with CRM systems is a plus but not required.
• Communication Skills: Excellent verbal and written communication skills to engage with customers and partners.
• Attention to Detail: A keen eye for detail to ensure accuracy in all tasks.
• Microsoft Suite Proficiency: Basic knowledge of Microsoft Office applications is preferred.

Training and Development

You’ll receive three weeks of onsite training to equip you with everything you need to thrive in this role.

What’s in It for You?

• Competitive hourly rate of £12.71
• An excellent opportunity to gain experience in a growing industry.
• A supportive team environment where your contributions are valued.

How to Apply

Interviews will consist of one session, either with the team or onsite. Apply today to start your journey with us as soon as possible.

Diversity & Inclusion Statement

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

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