Customer Service Advisor
Reference: JUN20263405
Expiry date: 10:21, Fri, 3rd Jul 2026
Location: Milton Keynes
Salary: National Minimum Wage
Benefits: A superb range of exclusive colleague benefits and discounts
Salary:£29,823 per annum, plus bonus and company benefits
Hours: 45 hours per week, Monday to Friday 7.30am – 5.00pm, Saturdays as and when required 8.00am – 12.00 paid as over time.
As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking customer cars in for repair/attention, prepare job cards and files as necessary, maintain an efficient and effective filing system for associated paperwork, you will also need to be able to provide vehicle progress reports when requested by the customer, arrange and allocate courtesy cars for customers, collect payment from the customer, pay particular attention to banking and security arrangements.
You will report into the General Manager who has been with the business for a number of years. They are as passionate about Customers as they are about their Team and is absolutely determined to make their Bodyshop the best in group. It’s an amazing team!
About You
As a Customer Service Advisor we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you had previous experience in a customer facing role, with strong IT/Admin skills. You will need to have a full UK/EU Driving Licence.
Benefits
- fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you’re on holiday!
- start with 23 days annual leave, of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
- free life assurance (x2 your basic salary)
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you’re eligible for and can even put you in touch with a financial coach!
Equal Opportunities
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
#J-18808-Ljbffr…