Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
What You’ll Do on a Typical Day
- Advise and arrange travel for many TV/Online commercials and Fashion shoots.
- Conduct analysis, budgets and research on up-and-coming Productions and fashion shoots.
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations along with meet and assists at airports.
- Use Sabre Global Distribution Systems (GDSs)
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- The successful candidate will be required to cover the emergency out of hours number. This will usually be 1 Saturday and 1 Sunday a month (not consecutively) – extra remuneration will be paid for this.
What We’re Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre)
- Professional communication (written and verbal)
- Attention to detail and thinking out the box.
- Act with integrity, and look after personal traveller information
- Possess a strong understanding of the travel industry (background in Media travel, Airline reservation, Hotel reservation, group travel)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Location
London, United Kingdom
The TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
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