Senior Scheduler

Senior Scheduler – Tamworth (Permanent)

Equans is looking for a Senior Scheduler to join our team in Tamworth on a permanent basis.

This is a full‑time role with a competitive salary and a benefits package.

What you will deliver

• Team Coordination: Supervise and provide guidance to planners, ensuring they prioritize tasks effectively and adhere to policies.
• Workload Distribution: Oversee workload allocation across the planning team to ensure balance and efficiency.
• Long‑Term Planning: Develop strategies for large‑scale or long‑term maintenance projects (e.g. cyclical maintenance, refurbishment programs).
• Resource Optimisation: Ensure optimal use of operatives, contractors, and materials to meet both immediate and future demands.
• Complex Scheduling tasks, such as those involving multiple trades, high volume repairs, or regulatory deadlines.
• Monitor Team Performance: Track the performance of the planning team, ensuring KPIs such as first‑time fix rates, SLA adherence, and tenant satisfaction are met.
• Reporting: Prepare and present performance reports to management highlighting trends, risks and areas for improvement.
• Internal Coordination: Act as the liaison between the planning team, contract managers, and operatives to ensure seamless communication.
• Tenant Escalations: Handle escalated tenant complaints, ensuring timely resolution and improved communication.
• Resource and Cost Management: Monitor the efficiency of scheduling to minimise costs while maintaining service quality.
• Data Analysis: Provide data‑driven insights to senior management to support decision‑making and strategy development.
• Workforce Management: Oversee operative rotas and ensure sufficient staffing levels for routine, planned, and out‑of‑hours repairs.

What can we offer you

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to a mental wellbeing app

Who are we looking for

• Previous Senior Scheduler
• Experience and proven skills in helpdesk call processes and processing
• Experience and skills in planning, prioritisation and allocation of works to operatives
• Ability to follow processes and guidelines and train direct reports in required processes
• Strong abilities to prioritise and work well under challenging targets

Requirements

You must have evidence of the right to work in the UK. A relocation package is not offered for this role.

Equality and Diversity

We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

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