Senior Service Designer — Lead End-to-End Transformation

Candidate Source in City of Westminster is seeking a Senior Service Designer to lead service design initiatives that integrate people, processes, and technology. You will work across complex digital and physical environments, influencing major transformation programmes.

The ideal candidate has experience in service design within various settings and is adept at mapping customer journeys and facilitating collaborative workshops. This hybrid role requires working 3 days in the office, offering a supportive culture focused on creativity and impactful design.

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