B2B SaaS Customer Support & Onboarding Specialist

Company: VoucherCart
Apply for the B2B SaaS Customer Support & Onboarding Specialist
Location: City of Edinburgh
Job Description:

VoucherCart in Edinburgh is looking for a Customer Support Specialist to assist customers through chat and phone support, addressing issues directly and documenting tutorials. You’ll work closely with customers to enhance their experience and facilitate solution-oriented feedback.

The role requires a strong communicator with a technology background, and you will be involved in troubleshooting and continuous improvement processes. A salary between £25-30K is offered depending on experience.

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Posted: June 4th, 2026