General Manager (Mecca)

Company: The Rank Group
Apply for the General Manager (Mecca)
Location: Norwich
Job Description:

Job Description

As a General Manager at Mecca Bingo, you will lead your venue with passion and energy, creating a space where both customers and team members enjoy working. You will set the vision for the venue, inspire the team, and deliver outstanding customer experiences that keep people coming back.

Responsibilities

  • Define and drive the venue’s vision and strategic direction.
  • Motivate and develop a high‑performing team.
  • Ensure operational excellence and smooth day‑to‑day running of the venue.
  • Drive profitability and revenue growth through effective management.
  • Create exceptional and memorable customer experiences.
  • Collaborate with corporate on strategic initiatives and best practices.
  • Maintain compliance with all health, safety, and company policies.

Qualifications

  • Proven experience in driving profitability and revenue within a business, preferably in retail or entertainment.
  • Strong leadership skills with a track record of motivating and developing teams.
  • Commercial acumen and a results‑focused mindset.
  • Excellent communication and customer experience skills.
  • Ability to create exceptional and memorable customer experiences.
  • Willingness and ability to work flexible hours, including weekends and bank holidays.

Benefits

  • Company Bonus Scheme
  • Leadership and career development opportunities within Mecca Bingo or our parent company, Rank.
  • Employee Rewards platform with discounts on travel, shopping, and dining.
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • 50% discount on food and soft drinks for staff and up to three friends
  • Competitive salary commensurate with experience and performance.

We are committed to being an inclusive employer and provide equal opportunity employment. If you require a reasonable adjustment for the interview, please let us know ahead of time.

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Posted: June 8th, 2026