Credit Control Supervisor – Full Time, Permanent, based in East Leeds – Salary: £34,000
As the Credit Control Supervisor, you will take ownership of the credit control function, ensuring timely debt collection, accurate reporting, and effective team leadership.
Responsibilities
- Supervise credit control activity – lead, support and develop a team of credit controllers
- Monitor customer accounts to ensure payments are received within agreed terms
- Review aged debt, prioritise collection and reduce overdue balances
- Resolve escalations, manage complex queries and disputes
- Assess credit of clients to the business, approve limits and support risk management
- Improve debt recovery processes and implement effective changes where needed
- Ensure accurate reconciliations and oversee payment reallocation
- Produce debtor reporting, deliver insights on overdue balances and cash forecasts
- Support month-end and audits and financial and compliance reports
Qualifications
- Strong credit control experience within a similar role
- Team leadership or supervisory experience
- Knowledge of credit management and debt recovery processes
- Strong communication and negotiation skills
- High accuracy and attention to detail
- Organisational ability and resilience
- Experience with Sage
- Understanding of UK credit regulations
- CICM or finance qualification would be highly beneficial but not essential
Benefits
- Career development within a growing organisation
- Leadership responsibility with autonomy to shape processes
- Supportive working environment with a collaborative finance team
- Free parking
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