Product Manager – Underwriting

Company: Hiscox Underwriting Group Services Ltd (HUGS)
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Job Description:

Product Manager – Underwriting Transformation Partner

Key Responsibilities

  • Act as the UK Leadership Team (UKLT) front door to transformation, reporting to the relevant UKLT member as a dotted line.
  • Define, own and iterate the product vision & strategy for the underwriting business area, using both external and internal data to drive strategic decisions.
  • Own backlog: define outcomes, prioritise epics/features, using a transparent framework tied to measurable value.
  • Co‑create and evolve strategy with the senior team, translate strategy into capability needed.
  • Develop and manage the business‑area roadmap, ensuring alignment with overall business strategy.
  • Make and defend complex prioritisation and investment trade‑offs across competing strategic objectives, acting as a strong voice of the business in transformation governance.
  • Accountable for the delivery and optimisation of material business benefits, including commercial growth, efficiency and customer outcomes, and for corrective action where value is at risk.
  • Track performance, identify challenges and opportunities, and define success metrics (OKRs/KPIs) to monitor and iterate.
  • Collaborate with design, technology and business teams to shape solutions and embed customer insight into product and roadmap decisions.
  • Drive opportunities to enable business‑owned change and increase flexibility and agility in delivery.

Candidate Profile – Skills & Experience

  • Strong experience in the insurance sector, operating as a Product Manager – Senior Product Manager – underwriting or underwriting platform environments, with clear understanding of underwriting processes and risk decision‑making.
  • Proven experience partnering with senior stakeholders, including Executive/ExCo‑level leaders, to shape strategy, define road‑maps and influence investment decisions.
  • Track record of leading and delivering large‑scale product or transformation initiatives across complex business domains.
  • Strong strategic and commercial mindset, able to balance growth, efficiency and customer outcomes.
  • Experience owning and evolving product road‑maps, including prioritisation, trade‑off decisions and benefits realisation.
  • Strong skills in discovery and problem framing, working with design, technology and business teams to shape solutions.
  • Strong understanding of embedding customer insight into product and roadmap decisions, particularly within digital or customer‑facing environments.
  • Comfortable operating in matrixed, cross‑functional environments with strong stakeholder management and influencing capability.
  • Strong communication skills and ability to articulate the case for change.
  • Experience working in Agile product environments, including backlog ownership and delivery oversight.
  • Data‑driven mindset, with experience tracking performance and delivering measurable outcomes.
  • Collaborative leadership style, ability to bring others along the transformation journey.
  • Growth mindset, focused on continuous improvement and unlocking potential.
  • Team player, able to bring others along the transformation journey.

Ways of Working

Collaborative and inclusive, working across teams to shape priorities and deliver outcomes.

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Posted: June 6th, 2026