Company: United Cerebral Palsy of Georgia
Location: City of Edinburgh
Job Description:
German-Speaking Customer Service Advisor
Join A Fun, Travel-Loving Team in Edinburgh!
Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You!
Edinburgh
26800 & Monthly bonus up to £70 per month
Why You’ll Love it here as a German-Speaking Customer Service Advisor
- 33 days annual leave (including bank holidays)
- Employee Assistance Program, wellbeing support & enhanced sick pay
- Enhanced family policies (maternity, paternity & adoption)
- Life insurance worth 4x your annual salary
- Hybrid working options (based on performance)
- Free on-site gym or discounted memberships at Nuffield Health & PureGym
- Continuous learning & genuine career development opportunities
What You’ll Do as a German-Speaking Customer Service Advisor
- Help customers with travel enquiries via phone, chat, and email
- Solve problems with empathy and efficiency
- Stay updated on promotions and policies
- Support your team on projects and huddles
What You’ll Bring as a German-Speaking Customer Service Advisor
- Fluent in English and German (written and verbal).
- Strong communication and problem-solving skills.
- Ability to handle multiple web chats with fast, accurate typing.
- Confident working towards and achieving KPIs / Targets.
- Motivated, adaptable, with eagerness to learn and grow.
When and Where as a German-Speaking Customer Service Advisor
- German line hours: Mon-Sun, 8 AM – 5pm
- Edinburgh – Onsite
- Start Date: June & July 2026
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Posted: June 6th, 2026