Customer Experience Advisor – First Contact Support

Occupop is looking for a Customer Service Advisor to join our in-house call centre in Southend-on-Sea. This position involves providing excellent service by managing calls, emails, and inquiries while building lasting customer relationships.

Successful candidates will possess strong verbal and written communication skills, experience in customer service, and the ability to remain calm under pressure. The role requires a commitment to a 40-hour work week with shift rotations and involves a robust training program.

Perks include 31 days of annual leave and a health cash plan.

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