If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
We are currently seeking an experienced professional to join our team in the role of Senior Customer Data Scientist on an 18-month secondment.
This is an exciting opportunity for you to help shape HSBC’s customer‑led strategy and influence how we use advanced analytics and AI to better understand and serve customers.
You’ll have the chance to build enterprise‑level data science capabilities from the ground up, working on a high‑profile initiative that directly supports strategic business decisions. Partnering closely with Analytics, Data Engineering, and business stakeholders, you’ll turn complex customer data into meaningful insights, predictive solutions, and measurable outcomes. In this role you will broaden your technical and commercial experience while playing a key role in delivering customer outcomes at pace.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role you will:
- Apply advanced analytics and machine learning techniques to analyse customer data, identify trends, and uncover growth opportunities
- Design, build and maintain predictive models, core datasets, dashboards, and analytical solutions to support business initiatives
- Partner with technical teams to define data requirements, validate pipelines, and enhance data models for analytics use
- Translate complex analytical findings into clear compelling insights and recommendations for both technical and non‑technical stakeholders
- Support robust data governance, quality, and documentation standards while proactively managing stakeholder relationships across the business
To be successful in this role you should meet the following requirements:
- Proven experience within data science, customer analytics, statistical modelling, or a similar analytical environment
- Strong technical capability in Python and/or R, SQL, and machine learning libraries such as TensorFlow or scikit‑learn
- Experience building predictive models end‑to‑end and applying statistical techniques to real‑world business challenges
- Ability to communicate complex analytical concepts clearly and influence decision‑making through data‑driven insights
- Strong collaboration and stakeholder management skills, with the ability to work cross‑functionally in a fast‑paced environment
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neuro‑divergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500
#J-18808-Ljbffr…