Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.
The Vacancy
Full Time – 35 Hours per week
This is a Permanent, Full Time vacancy.
An opportunity has arisen within our Repairs Team for a Property Services Manager.
The Property Services Manager leads a team of surveyors and contractors to deliver effective, resident-focused, value-for-money building surveying services, including stock condition surveys, diagnostic inspections, complex casework, and resource allocation.
Working with a range of internal and external stakeholders, the Property Services Manager ensures that Poplar HARCA’s homes are safe, warm, dry and meet all requirements.
Responsibilities
- Lead Poplar HARCA’s surveying activities
- Develop a high-performing, customer-centric team
- Promote a safety-first culture: ensure the team act up on health, safety, and wellbeing concerns
- Ensure that targets are met and that works are managed to time and budget
- Ensure that residents are updated in a timely and courteous way, and that promises are kept
- Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
- Manage a portfolio of measured term contracts to deliver high quality, cost effective services
- Champion excellence in data management and record keeping
- Develop systems and processes that ensure the proper recording of repair and property information
- Monitor key performance indicators, identify and rectify adverse trends
- Be responsible for the line management and career development of a team
- Develop, manage, motivate, support and train a team to deliver excellent, value for money services
The Company
Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around 4m each year in community regeneration.
We’re all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities.
We’re looking for people to match our passion and help us make a difference. If you’re ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.
The Benefits
Leave: 25 days annual leave plus bank holidays from day one, with an extra three days off between Christmas and New Year. Additional leave is awarded after two and five years of service.
Health Care: Access to a health cash plan. This covers medical, dental, optical, and wellbeing expenses, with optional coverage for your family.
Pension: Access to a defined contribution pension scheme with generous employer contribution rates.
Flexible benefits: Options to buy or sell annual leave and enjoy flexible working arrangements. Access to season ticket and cycle to work schemes.
Development: Learning, training, and career development opportunities to support your growth.
Wellness: Access to an Employee Assistance Programme from day one, where you can attend up to 8 therapy sessions.
Life at Poplar HARCA
We believe in the power of coming together. Throughout the year we host a range of exciting events to connect colleagues, encourage collaboration and inspire new ideas.
Our events include:
- Staff conferences & away days
- Lunch & Learns to gain insights into different teams and projects
- Fun evening and lunch time events for staff
- Volunteering opportunities
- Wellbeing activities to support your health and happiness
As you can see, there’s something for everyone! Whether it’s learning something new, celebrating achievements, or simply enjoying well-deserved fun with your colleagues, our events help create a positive and connected workplace.
Poplar Housing and Regeneration Community Association Limited. A Charity and Registered Society 7726. Registered Provider L4170
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