Team Secretary – Apprenticeship Opportunity
NHS AfC: Band 3
Job overview
We are looking for a professional, motivated and organised Team Secretary to work within our North Administration Team based at Ferham Clinic. The post holder will provide an efficient, effective and confidential senior admin support service to the Community Mental Health Teams.
The successful applicant will support the Clinical Team recording new referrals, minuting referral meetings, and book appointments within our local performance targets.
Please note, this Band 3 role is not eligible for sponsorship/visa.
If you don’t already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH is offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.
Main duties of the job
The post holder will be the initial liaison contact for staff and deal with referrals, correspondence and the effective dissemination of information. Participate in ensuring priority of the Admin work, including booking appointments and clinic rooms. Take notes of multi-disciplinary meetings, ensuring actions are communicated. Support the Administration Manager and Development Support Team on monitoring data quality issues and data cleansing.
Person specification
Qualifications
- Educated to Apprenticeship or NVQ level 2 or equivalent in appropriate subject e.g. Business Admin.
- NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship.
- Good standard of education (minimum 3 GCSEs, including English and Maths or equivalent desirable).
- RSA II Typing, Word Processing or IT qualification or relevant experience.
Experience
- Demonstrate experience of working in a busy environment, office procedures and workload management.
- Experience of office procedures, i.e. filing, photocopying, message taking, typing and accessing internet/electronic systems.
- Experience of liaising with staff across different disciplines.
- Thorough understanding of confidentiality and security of information.
- Previous NHS experience or other large public sector organisation would be an advantage.
- Experience of supervising and coaching team members.
- Experience of electronic patient record system such as SystmOne would be an advantage.
Knowledge
- Knowledge and experience of using Microsoft Office applications e.g. Outlook, Word and Excel.
Skills
- Possess excellent verbal and written communication, negotiation and presentation skills and ability to maintain effective relationships.
- Ability to work as part of a team or on own initiative and unsupervised at times.
- Ability to work under pressure, prioritise work and meet strict deadlines.
- Flexible and adaptable approach.
Eligibility for sponsorship
We welcome applications from individuals who may require sponsorship under the skilled worker or health & care visa route. Please note, not all vacancies or applications are eligible for sponsorship.
**If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship**.
We reserve the right to close the vacancy early if there are a high number of applications.
#J-18808-Ljbffr…