Customer Team Leader

Company: Co-op
Apply for the Customer Team Leader
Location: Bristol
Job Description:

bristol, south west england, United Kingdom Company: JR UK Client / Employer: Co-op

Job information

  • Location: JR UK
  • Client / Employer: Co-op
  • Job reference: 6e9f4237e916f1207dffa844f83be065
  • Contract: Permanent, part time, 16 hours per week + regular overtime
  • Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview
  • Pay: £14.48 per hour

Job Description

Closing date: 27-05-2026

Customer Team Leader – Location: 71 Henleaze Road Henleaze, Bristol, BS9 4JT

Responsibilities

  • Own day‑to‑day running of store, leading team on shift
  • Motivate, coach, support team to deliver great service and efficient operations
  • Work hands‑on on shop floor and tills, supporting daily operations and setting pace for team
  • Support store performance through merchandising, stock accuracy, HR processes
  • Champion Co‑op through community engagement and membership growth

Qualifications

  • Passion for people and leadership
  • Ability to work flexibly and lead by example
  • Skills in retail, merchandising, or team management (experience not essential)

Benefits

  • Full training and career development resources
  • 30% discount on Co‑op products in store
  • Flexible access to pay as you earn it
  • Up to 10% pension contributions
  • 36 days of holiday (pro‑rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Market‑leading policies to help you through life’s big moments

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by inclusive policies. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

We reserve the right to remove a vacancy before the scheduled closing date.

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Posted: June 6th, 2026