Crew Coordinator

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

To provide logistical support to clients regarding on-signing and off-signing of crew members.

What you’ll be doing

• To arrange flights, hotel accommodation and transport as required for crew prior to on-signing or following off-signing, clients, service engineers or any other visitors to the UK.
• To arrange training courses for clients or crew as required.
• To assist with visa applications and other immigration requirements.
• To arrange medical assistance for ill/injured crew and routine medicals as required.
• To arrange launch vessels / crew boats / helicopters for vessels that do not port call.
• Assist other offices with crew changes, as required.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• A strong administrator, with previous experience in a crew coordinator role.
• Highly organised and efficient working manner.
• Strong communication skills, both written and verbal, able to liaise with people at all levels.
• High attention to detail with a focus on accuracy.
• Strong problem-solving skills, and able to use initiative.
• Self-motivated, able to multi-task and prioritise to meet deadlines.
• Team player, who is also able to work well independently.
• Able to work well under pressure in a fast-paced environment.
• Flexible and proactive approach to work.
• Good IT skills (MS Office – outlook, word, excel, PowerPoint).
• Experience of working within a positive health and safety culture.

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