Project Support Officer – Capital

Role Overview

This role provides comprehensive administrative and project support to the Capital Projects Team within the Estates & Facilities Management Division. The post holder ensures accurate data entry, timely communication, effective organisation, and smooth running of capital projects by managing documentation, coordinating meetings, maintaining financial records, and assisting with project tracking.

Main Duties

• Raise requisitions and process receipt invoices.
• Update finance trackers and assist with cashflow forecasts.
• Support project governance through maintenance of risk registers, meeting minutes, and action logs.
• Coordinate and organise meetings, diaries, agendas, and follow‑up communications.
• Create project reports, presentations, and evaluation documents.
• Assist Project Managers with programme updates, risk logs, and post‑investment evaluations.
• Respond to Datix allocations on behalf of the PMs.
• Maintain the team intranet and social media pages with up‑to‑date content.
• Monitor and coordinate the Capital/MNW shared mailbox.
• Assist in completing audits and surveys relating to project and teamwork.

Person Specification

• NVQ Level 4 or equivalent experience.
• Evidenced success in project support, financial management, and/or customer service delivery.
• Experience of managing in an office environment.
• Proficiency in Microsoft Office Suite.
• Experience dealing with confidential and sensitive data and appropriate maintenance and storage of records.
• Experience of full range of administrative procedures including minute taking, paper and electronic record keeping, electronic data records.
• Experience of producing reports.
• Experience working with Oracle software (SBS Oracle for finance, requisitioning, and invoicing).
• Experience of Estates and Facilities Management or Capital Team environments.
• Experience of Datix for reporting and responding to incidents.

Communication & Relationships

• Excellent management and communication skills.
• Ability to communicate with all levels of staff, both internal and external to NUH.
• Experience of managing, maintaining and developing systems and procedures to improve efficiencies and delivery.

Diversity and Inclusion

We welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we strive to increase representation within our workforce.

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