Company: Jack & Jill
Location: London
Job Description:
Jack & Jill is seeking a Lead Customer Success Manager in London to build the Customer Success function from scratch at a PropTech AI startup. This role requires strong leadership and expertise in driving technology adoption among property managers and tenants.
The ideal candidate will have over 5 years in Customer Success, with 2 years in a leadership role, and is expected to manage the entire post-sale journey while ensuring technical adoption of AI-driven operations.
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Posted: June 6th, 2026