Demand Planner

Company: The Body Shop
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Job Description:

Your role in a nutshell

We are looking for a Demand Planner on a fixed-term basis to lead forecasting for all categories for the given customer base / geography for TBS full product assortment. This role will be key to drive closer collaboration across key markets, improve forecast accuracy, service and inventory optimisation.

More about the role

  • Develop close partnerships across key customers to drive adoption of TBS technology solutions, drive data based analysis to support forecast accuracy improvements.
  • Collaborate with Product Development, Marketing, Sales, Finance and Supply chain to gather inputs and align on customer forecast assumptions.
  • Support the S&OP process by presenting forecasts for all categories and risks and opportunities.
  • Monitor post-launch performance of NPD / Gift and align with markets to adjust forecasts based on sell-through and market feedback.
  • Analyse historical data, market trends, and promotional plans to inform forecast models.
  • Track and report forecast accuracy and continuously improve planning processes.

What we look for

Skills:

  • Forecasting & Analytics: Strong ability to build and refine statistical models.
  • Cross-functional Communication: Skilled at aligning diverse teams around a common forecast.
  • Project Coordination: Able to manage multiple product timelines and priorities.
  • Presentation: Comfortable presenting data and insights to senior stakeholders and customers.
  • Problem Solving: Quick to identify issues and propose actionable solutions.
  • Attention to Detail: Precision in managing complex data and launch timelines.
  • Adaptability: Thrives in a dynamic, trend-driven environment.
  • Customer Focus: Builds relationship with customers and understand omni channel dynamics.
  • Initiative: Takes ownership of forecasts and drives continuous improvement with markets.
  • Data Analysis: Advanced Excel, Power BI.
  • Essential Intermediate+ Excel, Microsoft office including PowerPoint.

Experience:

  • 3–5 years in demand planning, supply chain, or commercial planning roles.
  • Experience in beauty, wellness, or FMCG sectors preferred.
  • Proven track record of continuous improvement in forecasting.
  • Familiarity with S&OP processes and cross-functional planning.

Benefits

As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.

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Posted: June 6th, 2026